Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly service
Room odor
Pricey dining
7.6/10
Very good
Rooms
6.7
Location
8.8
Service
7.5
Dining
7.2
Guest reviews
7.6/10
based on 6 reviews
4/5
based on 3058 reviews
8.6
8.6/10 based on 2511 reviews
#220 of 383 hotels in Amsterdam based on Tripadvisor
Robert
United Kingdom,
January
2024
8.6/10
The hotel was slightly different than the pictures showed but still lovely. The twin room was surprisingly small to an extent that I couldn't even open my suitcase on the floor, and it was hot. The service was very helpful and nice, within walking distance of all the major tourist attractions. The room was bigger than we asked for, honestly 5/5. The location was wonderful, close to the main central station and all the city center's landmarks, perfect and convenient, near the Van Gogh Museum and Rijks. The facilities were top-notch.
Rooms
7.0
The twin room was surprisingly small and hot, making it difficult to open a suitcase on the floor.
Service
9.0
The service was super friendly and professional, exceeding expectations.
Location
9.0
The hotel's location was wonderful, convenient, and near major landmarks, making it easy to explore the city.
Dining
8.0
The dining experience was very good overall, but there were limited hot food items.
Facilities
10.0
The hotel's facilities were top-notch, providing everything needed for a comfortable stay.
John
United Kingdom,
January
2024
8.2/10
The hotel has clean and good-sized rooms, but lacking temperature control. The service was exceptional with thoughtful touches and friendly staff. The location is perfect for exploring the city without being overwhelmed by noise. Dining options were good despite some limitations. Overall, a comfortable stay with great service.
Rooms
8.0
The rooms were clean and of good size, but lacked temperature control.
Service
9.0
The staff couldn't do enough for us and provided above-and-beyond service.
Location
9.0
The location is perfect, close to major landmarks but quiet enough to relax.
Dining
7.0
The dining options were good despite some limitations.
Facilities
8.0
The facilities met our needs during the stay.
Patricia
United States,
December
2023
7.4/10
The hotel's location is perfect, right at the City Center next to Vondelpark and the famous Pline district. The rooms need updating and some serious renovation, especially those facing the street as they can be noisy. The service is a mix, with some staff being laid back and others being brilliant and most helpful. The dining options have enough variety but can be quite expensive. Overall, a nice spot for those looking to explore the city.
Rooms
6.0
The rooms could do with some updating on furniture and serious renovation. Those on the first floor facing the road can be noisy.
Service
7.0
The service is a bit of a mixed bag, with some staff appearing laid back while others are brilliant, polite, and helpful.
Location
9.0
The location is fantastic, right next to Leidseplein and a short walk from the bus to the Airport. Perfect for exploring the city.
Dining
7.0
The dining options have enough variety but can be on the expensive side. Consider the price when dining at the hotel.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Albert
United States,
December
2023
7.0/10
My stay at the hotel had its ups and downs. The rooms were compact and somewhat tired, with a foul odor in the bathroom, but the service was friendly and accommodating. The location was great, close to key tourist spots but the dining options were a bit pricey. Overall, it was a decent stay with room for improvement.
Rooms
5.0
The rooms were compact and somewhat tired, with a foul odor in the bathroom.
Service
8.0
The service was friendly and accommodating.
Location
9.0
The location was great, very close to key tourist spots.
Dining
6.0
The dining options were a bit pricey.
Facilities
7.0
The facilities were adequate but could be improved.
Great location
Room odor
Dick
United States,
December
2023
7.4/10
I must say this hotel had its ups and downs. The location was excellent, close to the main central station and all the city center's landmarks, making it really convenient for us. However, the room amenities could use an update as the old-fashioned radiators and separate air conditioning made it hard to find the right temperature. Despite that, the dining experience was outstanding with a generous selection, although there were some limitations, probably due to the current situation. Overall, a mixed experience.
Rooms
7.0
The room amenities could use an update with old-fashioned radiators and separate air conditioning. It was a bit challenging to control the room temperature.
Service
6.0
The staff could have been more helpful, but they were friendly overall. They advised us to use a taxi instead of Uber, which turned out to be more expensive.
Location
9.0
The location was perfect for us, close to the main central station and all the city center's landmarks. It was really convenient for getting around.
Dining
8.0
The dining experience was outstanding with a good quality and generous selection, probably one of the best we've ever had despite some limitations due to the current situation.
Facilities
7.0
Andrew
United Kingdom,
April
2023
7.2/10
The hotel is in a nice quiet area across from one of the many canals, very close to Leidse plein and within walking distance from the center, offering a convenient location. The rooms were beautifully decorated with balloons for a special occasion, but some had a faint smell of smoke, which was a bit disappointing.
Rooms
7.0
The rooms were beautifully decorated with balloons for my mum's birthday, but some had a faint smell of smoke.
Service
6.0
The service seemed a bit annoyed, lacking in offering apologies for an unfortunate experience, but they did take our room number promising assistance throughout the day.
Location
8.0
The location is excellent, very close to Leidse plein and within walking distance to the center, with good restaurants nearby.
Dining
7.0
The dining options were good with many choices, starting early in the morning, but the service was in self-service mode and lacked a personal touch.
Facilities
8.0
The hotel is conveniently located near museums with a nice quiet area across from one of the canals.
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